Terms & Conditions

Last updated: March 2026

By accessing or using the LOUIS & MAX website, you agree to the following terms and conditions.

Use of Website

You agree not to use this website for any unlawful purpose or in any way that may harm the website or its users.

Product Information

We make every effort to ensure product descriptions, pricing, and images are accurate. However, errors may occasionally occur.

LOUIS & MAX reserves the right to correct errors and update product information at any time without prior notice.

Pricing

All prices are listed in New Zealand Dollars (NZD) and include GST unless otherwise stated.

Prices may change without notice.

Orders

We reserve the right to cancel or refuse any order at our discretion, including where products are unavailable or pricing errors have occurred.

If your order is cancelled after payment has been processed, a full refund will be issued.

Intellectual Property

All content on this website, including images, text, branding, and graphics, is the property of LOUIS & MAX and may not be used or reproduced without permission.

Limitation of Liability

LOUIS & MAX is not liable for any indirect or consequential damages arising from the use of this website or the purchase of our products.